Welcome to the Information Technology Services New Student Page Welcome to the Information Technology Services New Student Page
Contact ITS Help Desk Contact ITS Help Desk



Location: DiMenna-Nyselius Library, room 215 (Main Floor)
Phone: (203) 254-4000 ext. 4069
E-mail:   itshelpdesk@fairfield.edu  

Hours: Monday - Friday, 8:00 a.m-7:00 p.m.  

Summer Hours: Friday 8:00 a.m.-12:00 noon 

Sunday 4:00PM - 8:00PM

**  ITS4U recognized nationally"Model of Efficiency" by Business University magazine

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Your Network Account and Password Your Network Account and Password

Activate/Claim Your NetID Account 

Important Information for international students about Claiming Your NetID

 To Claim Your Net ID, please have the following information available


  • First name
  • Last name
  • Date of birth
  • Fairfield University Student ID number
  • The first five characters of your zip code on record with the University
  • If the first five characters of the zip code entered is not accepted by the system, then enter five zeros “00000”
  • If entering five zeros "00000" doesn't work please contact the ITS4U Help Desk

To contact ITS send an email to itshelpdesk@fairfield.edu or call 1-203-254-4069

Reset your NetID Password (remember to enter your 'user name', and then click 'forgot password'.  NetID user names are firstname.lastname for students)

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Student Gmail Account Student Gmail Account